The Perceived Value of Intercultural Competence

A new survey titled “Falling Short? College Learning and Career Success” by the Association of American Colleges and Universities (AACU) reveals significant disparities between the perceptions of students and employers related to readiness for future careers and the importance of diversity and intercultural learning outcomes. The survey sample includes 613 students at private and public two and four year institutions and 400 CEO’s and executives from private or non-profit organizations.

One of the most surprising metrics is that less than two in five employers rated the following learning outcomes as very important:
Awareness of and experience with diverse cultures and communities within the U.S. 37%
Staying current on global developments and trends 25%
Awareness of and experience with cultures and societies outside of the United States 23%
Proficiency in a language other than English 23%

Despite the lack of emphasis by employers on these diversity and democratic learning outcomes, employers rated students as less prepared in these areas than the students did themselves:
Competency
Employer Rating//Student Rating

Awareness of and experience with diverse cultures and communities within the U.S. 25% //48%
Staying current on global developments and trends 16% //34%
Awareness of and experience with cultures and societies outside of the United States 15% //42%
Proficiency in a language other than English 16% //34%

Only 21 percent of employers strongly agreed that all college students should gain intercultural skills and an understanding of societies outside the U.S., while 57 percent agreed somewhat. By contrast, 87 percent of students felt that such skills were important. A similar gap was found between employer and student perceptions of the knowledge students should have of democratic institutions and preparation for citizenship in a democratic society.

The lack of emphasis on intercultural understanding by employers is striking, given the fact that in the U.S. alone there are more than 20,000 multinational companies, that exceed the number of companies in the Fortune 1,000 or the Fortune 5,000. And the average U.S. based multinational company generates roughly 45 percent of their revenue from countries outside the U.S. The boundary between local and global has become blurred, as most companies compete in a global marketplace.

The survey also reveals that students agree with employers on the value of cross-cutting skills of teamwork, communication, critical thinking, ethical decision-making and applying knowledge in real-world settings as learning outcomes. Ironically, however, in a global society and even within the United States all of these components demand a high level of cultural competency, a recognition of cultural pluralism, and the ability to communicate effectively with individuals from diverse backgrounds and cultures. Perhaps the employers’ perspectives could be viewed as what Derald Wing Sue calls “ethnocentric monoculturalism,” a Eurocentric focus that fails to recognize the importance of connections and communication in a multicultural society and global economic environment. Instead, as Rosabeth Moss Kanter indicates, the reality is that companies need to thrive locally in a global economy by creating new world-class mindsets that embody globally relevant skills.

While employers in the AACU survey endorsed an applied learning emphasis in higher education, they also appeared not to acknowledge the importance of intercultural skills and competence as part of what is needed in an applied learning focus. If we are indeed living in what Fareed Zakaria calls “the rise of the rest” in a post-American world defined and directed by people from many locations our educational systems, in turn, must be finely tuned to the development of the applied cultural competency needed for college graduates to thrive in this new, global millennium. As he writes:

Generations from now, when historians write about these times, they might note that by the turn of the 21st century, the United States had succeeded in its great, historical mission—globalizing the world. We don’t want them to write that along the way, we forgot to globalize ourselves.

Je Ne Suis Pas Charlie: A Critical View

To be frank, the magazine Charlie Hebdo deserves criticism, not praise—despite the horrific events that have unfolded. While I am certainly not condoning the murder of its staff members, I do find them guilty of Islam-bashing and inconsiderately expressing religious intolerance, cultural ethnocentrism, and extremely poor human judgment, issues that should be important to antiracists and those who “review” racism. Additionally, being aware of the angst caused by their racist and tasteless cartoons, I find those associated with the magazines’ campaign against Islam to be instigators and un-thoughtful–not creatively satirical–people directly involved in promoting ethno-racial and religious tensions. See NPR’s 2012 story on the social problems caused by publishing the incendiary cartoons. Again, these individuals ought to be condemned as race baiters, not martyred.

The ridiculous display of support for ‘Charlie,’ particularly in the news media, is disconcerting and demonstrates that many people are equally as uninformed and culturally insensitive as those who promoted the anti-Islamist cartoons. Since the attack, most news outlets have ignored the racism and Islam-tarnishing of Charlie Hebdo and are in a rush to glorify the magazine and deify their racist cartoonists. Ignoring the potential of further inflaming ethno-racial tensions and promoting further anti-Muslim bigotry, a number of media giants, such as the Washington Post, have even decided to reprint the blasphemous cartoons of Muhammad in defiance of what they feel is a threat to free speech.

To state that what occurred is “an attack on free speech” is misguided and plainly ignorant. This is a destructive myth espoused by most Western media outlets in their discussion of this event. See, for example, John Avlon’s The Daily Beast article, “Why We Stand with Charlie Hebdo-And You Should Too,” which naively presents the free speech argument. What Charlie Hebdo’s anti-Islamist cartoons represent is hate images and speech, a defamation of a major world religion and culture, and an obvious attack on Muslims. To cloud this reality is intellectual dishonesty in the wake of reactionary politics.

Stoking the flames of racial hatred through dehumanizing others and their beliefs is nothing new; yet, today it is claimed that those who de-humanize certain groups are expressing their free speech or righteousness in their actions. One might ask why KKK pamphlets that demean black Americans, white nationalists’ periodicals that vilify Jews, and past campaigns of dehumanization by national groups, like the US’s racist cartoons of Japanese, are viewed as intolerable and unacceptable, yet the demonization of Muslims and Arabs is granted a pass.

Islam bashing, Islamophobia, and anti-Arab sentiments are on the rise in Europe, and particularly in France, in large part do to the de-humanizing tactics of people like those associated with Charlie Hebdo. The dehumanization and discriminatory practices of Charlie cartoons provide ammunition for the anti-Muslim intolerance endorsed by rising far right groups in Europe, like the British Freedom Party, National Front, English Defense League, Alternative for Germany, Freedom Party in Netherlands, and PEGIDA (Patriotic Europeans Against Islamization of the West), to name a few. Problematically, with the aid of people who incite discrimination against Muslims, like the cartoonists and editorial staff at Charlie Hebdo, Islamophobia is now moving from the fringes to the mainstream of European societies. (See Joshua Keating’s Slate article, “Xenophobia is Going Mainstream in Germany.”)

As Dr. Muhammad Abdul Bari notes, “the shockwave of the far right National Front polling nearly one-fifth of French voters is still reverberating. Both the socialist candidate and the incumbent president are wooing the support of Marine le Pen” (see Dr. Bari’s Aljazeera article, “Islamophobia: Europe’s’ New Political Disease.”).Indeed, after the attack, as expected, the National Front is attracting more members and support.

Of course, racist and anti-Muslim dehumanizing cartoons are but a symptom of a larger problem that is not addressed, is misdiagnosed or is inverted: European colonialism and the European-sponsored terrorism or Euroterrorism used to support this centuries-old practice. The Iraq war, Afghanistan war, and other Western-sponsored military campaigns against Muslim countries are colonialist wars in which Western powers are attempting to steal natural resources from Muslim countries and rearrange their political structure so that Western business interests might more easily exploit these countries’ people and land. The deaths of innocent Muslims at the hands of Westerners in their colonialist pursuit of profit and power is pure unadulterated terrorism of the worst kind.

Western colonialism that exploded in the late nineteenth century and has been maintained up to this day relied upon and relies upon unimpeded Westerner violence or terrorism, as a number of analysts have documented. In African Perspectives of Colonialism (1987:26-27), A. Adu Boahen explains that Europe’s late nineteenth century technological advances led by the “maxim-gun” promoted Europeans’ “sudden and forceful occupation” of African lands and set in place the “imposition of the colonial system.” Edward Said’s analysis of colonialism, Europeans’ conquest of non-Western lands, in Orientalism (1979) demonstrates that violence and terrorism associated with European colonialism, particularly the British and French versions, are physical as well as cultural and psychological, in certain cases resembling the discriminatory practices and negative imagery of “the Other” discovered in the pages of Charlie Hebdo. In The Wretched of the Earth (1963:36), Franz Fanon observes that colonialism is “marked by violence” and is characterized by “the exploitation of the native by the settler…carried on by dint of a great array of bayonets and cannons.” Undoubtedly, modern day terrorism originated and persists in the practices of Western colonialism and this fact deserves deliberation in any attempt at understanding the various non-Western terrorist acts in reaction to European terrorism.

France’s colonialist exploitation and terrorism of Muslim African nations is one of the primary reasons for the growth of “radical” Islamist groups. Rather than simply dismissing these militarized Islamist groups as anti-Western, Westerners ought to be a little smarter and ask why wouldn’t Muslims attempt to protect their people, land and culture and, in turn, oppose those who terrorize them. Who are the real terrorists? If we consider the numbers of Muslims killed or brutalized at the hands of Westerners in relation to the number of Westerners killed or brutalized by Muslims, the answer is quite clear: terrorists of the West. Ironically, a Western terrorist, Anders Breivik, slaughtered large numbers of Westerners in his anti-Islamist hatred. His mass killing spree slayed far more Westerners on European soil than any attacks by “radicalized” Muslims. Significantly, Breivik’s terrorism was conflated with Islamist terrorism (see the Guardian).

As long as radicalized Westerners accept the killing of innocent Muslims in drone and missile attacks, discount the atrocities of Abu Ghraib, the CIA “black sites,” and other torture facilities, and fail to see how Western colonialism violently maintains operation across the globe, particularly in Muslim countries, the “battle against terrorism” will continue. Along with Europe, the United States has its own zealots and war hawks who promote terrorism directed at Muslim countries. On virtually any day, one can turn to major US news media outlets and witness a host of extremist US politicians, like Peter King, John McCain, Diane Feinstein, Alan West, Michele Bachmann and Chuck Schumer, calling for war or negative actions against one Muslim or Arab country or another. The rhetoric is careless and, at its roots, are the sparks of Western-styled terrorism.

To support US terrorism, French terrorism and other forms of Western terrorism is unconscionable. Similarly, supporting Charlie Hebdo’s discriminatory practices that naturalize and sanctify Euroterrorism against Muslims is abhorrent. Terrorism begets terrorism in a vicious cycle. Neither form can be justified, but the former is where we should direct our focus. For these reasons, Jen ne suis pas Charlie. For those who identify with Charlie, you might re-consider your senseless ties to the racism that Charlie breeds and the racial conflicts that will result from ignorant acceptance of that religious and ethno-racial intolerance and racist ridicule of Others.