Race, Digital Divides & Mobile Technology: What the Research Tells UsBy
In the early days of the Internet, there was a lot of talk about “access” to technology. Alongside that was a lot of concern that only people who are white and rich had access to technology, while people who were poor and/or black or brown (and sometimes women) didn’t have access to technology. This concern about who had technology and who didn’t got called “the digital divide” and lots of research got done on it.
Digital Divide(s)? In an initial study conducted by the Census Bureau under the direction of the U.S. National Telecommunications and Information Administration, African-Americans were found to have lower rates than whites in both computer equipment ownership and telephone service (“Falling Through the Net,” NTIA, 1995). Even though the original report was subtitled, “A Survey of ‘Have Nots’ in Rural and Urban America,” the findings about race are what made headlines. The finding about differences in computer ownership between whites and blacks was widely reported and quickly became known as ‘the digital divide.’ It also sparked an entire subfield of research within Internet studies relating to race. The initial focus on computer ownership shifted in subsequent versions of the study to Internet access and the second report included “digital divide” in the title (“Falling Through the Net II: New Data on the Digital Divide,” NTIA, 1998). These initial “divides” in ownership and access have largely vanished now (for example: Leggon, 2006, ““Gender, Race/Ethnicity and the Digital Divide,” in edited by Mary Frank Fox, Deborah G. Johnson, and Sue V. Rosser, (eds.) Women, Gender and Technology, University of Illinois Press, 2006). Still some researchers subsequently identified “second level divides” that focused on the relationship between skills, “Internet literacy” and Internet usage (Hargittai, “Second-Level Digital Divide: Differences in People’s Online Skills,” First Monday 7(4), 2002).
he rhetoric of “digital divides” has also been heavily critiqued by some scholars as a “disabling rhetoric” that marginalizes people of color as technological innovators (e.g., Anna Everett, (2004) ‘On Cyberfeminism and Cyberwomanism: High-Tech Mediations of Feminism’s Discontents’, Signs 30(1):1278-86; Michelle Wright, (2005) ‘Finding a Place in Cyberspace: Black Women, Technology and Identity,’ Frontiers 26(1):48-59).
Selwyn (“Apart from technology: Understanding people’s non-use of information and communication technologies in everyday life,” Technology in Society, 25 (1), 99-116.) contends that digital divide formulations rely on the assumption that Internet access and usage is desirable for everyone, when in fact, people might not be using the Internet because they don’t see a social beneﬁt in doing so. Brock (2006) extends this argument to race and explains that slower Internet adoption rates among Blacks may have more to do with the lack of culturally relevant content online for Blacks rather than any lack of “Internet literacy.”
Then came Mobile Technology. Much has changed since the mid-1990s when ‘digital divide’ research began and computer ownership and Internet access meant sitting before a desktop machine with a wire plugged into a wall. Today, being connected to the Internet often means having a “smart phone” (e.g., a phone that enables users to access the Internet).
Ten years ago, Howard Rheingold (2002) accurately predicted the ‘next social revolution’ in computing would be the advent of mobile technologies, and this development has had important implications for race, racism and Internet studies.
Mobile phones enabled with Internet access are approaching ubiquity and with that, bridging some of the divides noted in an earlier era. According to the Pew Research Center’s Internet & American Life Project (a rich resource of data), cell phone and wireless laptop Internet use have each grown more prevalent between 2009-2010. African-Americans and English-speaking Latinos continue to be among the most active users of the mobile web, for example:
- Mobile phone ownership is higher among African-Americans and Latinos (87%) than among whites (80%)
- African-American and Latino mobile phone owners take advantage of a much greater range of their phones’ features compared with white mobile phone users
- Among Latinos, 29% of mobile-phone users surf the Internet on their device, compared to 12% of mobile-phone-owning whites.
So what does all this research tell us about race and technology? It’s still way too early to know how these patterns might shift again, but it seems clear that early predictions about “digital divides” between technological “haves” and “have nots” – especially along stark racial lines – were overstating what the evidence suggested. It also seems very likely that many of those dire early reports about “minorities left behind” were engaging in the disabling rhetoric of racism’s low expectations. As African Americans and Latinos lead the adoption of mobile technology here in the U.S. is among the more fascinating developments as it over turns those expectations.
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